JAMF Leather Jacket: The Place for Your Professional Style Leather Jackets

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Ladies

Boardroom

Ladies Varsity

Mens Varsity

What our customers say about our products and our service

These e-mail messages are in chronological order, unedited with the most recent first. We absolutely insist on the privacy of our customers, therefore, we do not give out their personal information.

This is just a sampling - we will post as many as we can over time.

I just wanted to write you a quick note to tell you
that the 'Statesman' in a size medium was shipped back to you yesterday.

I received the 'Wall Street' Wednesday morning. I was hoping to give it to my husband at the
party, but I have to tell you...it was worth the wait. It is a stunning
jacket. I love it. It looks terrific on him.

It is safe to say, you will not be getting this one back. I just love
it, and want to thank you for all of your patience through this with me.
It's a beautiful jacket.

Thanks again,

R. W.

Wanted to let you know that I received the "Plainsman" jacket I ordered and am delighted with the quality. The fit is perfect, it is warm, and it is obvious by the seam and lining detail that it is of superior quality. Will be ordering one of the Varsity jackets as soon as I send this e-mail!

I'm so glad I found your website and, I'll be back.

B. W., Rochester, NY

Thank you so much for the beautiful jacket. I didn't really understand what my husband wanted when he asked for a leather jacket and he was absolutely pleased Christmas morning when he opened the box. You run a first class operation and the service rep was extremely helpful. Thank you so much. Sue

p.s. I intend to introduce my husband to your site for my own leather coat.

Alan,

On 12-18-02, at 3:00PM I ordered #4524 Madison Avenue jacket. I received it today 12-20-02 at 2:00PM. Wow , what service! It is everything I have been searching for. The two shades of brown are
perfect and it fits like a glove. The quality is outstanding and you may use this as a testimonial to your honesty and great service. Anyone can contact me at eagleone99@juno.com. and they will hear nothing but good
remarks about your products or service.

Sincerely, Don S.

Hi Alan,

I purchased a Very nice Jacket from you on 3-26-02 (Madison Avenue, Brown), I remember that you answered my phone call after hours and took my order. I just wanted to let you know how happy I am with this Jacket and all the compliments I get. I wear it every day. Shipping was fast and this Jacket is Class A #1. I will be buying again from you, Thanks

G. Johnson

Dear Mr. Alan,
"I received New Jacket today.
It is very nice for me."

"I just got my new Wingmen and it is a perfect fit."

Thank You Danny F.

PS I do like it a lot looks good.

"Thank you for confirming my order. I am always please when vendors take the time email. I hope this is the first of many purchases from your company. Keep up the good work."

Forrest L.

"Alan, I received my new jacket today, and must say I am quite pleased! I have looked for about three years for a jacket like this one. Not only am I pleased, my wife is pleased and everyone else around me is pleased, especially in lieu of the fact that I will not be wearing my old lamb skin. Guess I'll have to retire the old girl.... My brother saw the jacket and liked it, but time will tell as to whether he will want to purchase one.....he's pretty frugal, but I'll keep nudging him. I will however, refer prospective customers to you at first opportunity. Thanks again......" Sincerely,
David E. H.

"Thanks for the prompt response. I appreciate your emphasis on customer service."

"I received my jacket and I really like it. Great quality product. Thank you, Alan. Sorry the jacket didn't work out. We appreciate all your efforts."

George

"Alan,
Your awesome! Looking forward to doing future business with you. I wanted to let you know that I received my new jacket yesterday, and it is outstanding. The quality and workmanship are beyond my expectations. I also appreciated the prompt service. I just wanted you to know how happy I am with your company."

Raymond D.

"I have used the jacket and have come to like it as it is. I hope you had a great vacation. Thanks for the super Customer service"

Dan

"That has to be fastest answer i have ever gotten. i'm convinced, i'll order one"

"Absolutely and it's been a please doing business with you. Thanks"

"Received the jacket so quickly! Thank you very much - it's gorgeous and my husband is going to love it!"

Sincerely, Diane B.

"ALAN: I received my new jacket today and I am very pleased. Working with you was not only enjoyable, and professional, but refreshing in today's times. I appreciated you keeping me informed of the status of my shipment. This was one of my more pleasant buying experiences online."

Thanks Ray and Suzanne R. HAPPY HOLIDAYS

"Hello Alan,
I am writing you in regards to the leather jacket I returned to you today (Dec 10, 01). I talked to you on Saturday and you told me to give you the track number so you can send off the other leather jacket(XL). Thank you so much for helping me out, I have never talked to someone so nice and understanding on the phone and I thank you for that, and I hope you have a Wonderful Christmas."

"I would like to thank Alan for all his help"

"Alan,
Received the jacket last night - beautiful! I've been searching for a jacket like this for quite a while. Thank You."

Joe M.

"Thank you very much! Your products and customer service are quite excellent and I will definitely be back when it's time for another leather jacket

I received the jacket this morning and I am very pleased. It is very high quality and fits nicely over a sweater. Thank you for the quick service."

Rick E.

"Dear Allen,
The jacket is beautiful!! The embroidery is perfect!! Thank-you for attention to detail and customer inquiries!! God Bless You, God Bless America!!"

D. P.

"Dear Al:
Just wanted to let you know I got my order today and I loved the jacket. I also wanted to thank-you for keeping me updated on my jacket order. Alot of businesses are missing prompt feed back on orders. If I ever need another leather, I won't hesitate to shop at you business. Thanks again."

Diane F.

"THANKS ALAN AND I APPRECIATE YOUR EFFORTS."

MARK B.

"Hi
Many thanks for the prompt shipment of my order. The jacket came in and is better looking then the pictures and fits well. A very nice product and service"

Harvey M. F.

"Alan,
I want you to know that the jacket arrived today in perfect condition. It was exactly as advertised and your service was outstanding. I will recommend you to others."

Alan, my Visa account has been credited for the return and I received a check for the postage so we are squared away. Thank you! I appreciate doing business with a reputable and reliable firm such as yours."

Alicia

"HI
Received jacket today, NICE. I will be ordering from you again. Thank You."

Brian

"Alan, I received the jacket today, same as your email. The jacket fits perfect. I am very satisfied with it. Thanks for all of your help. Is it possible you could send me what you have as far as leather jackets for women. My wife is looking for a leather coat. Thanks again."

John

"Hi Alan:
Many thanks for your good customer service. Returning M/M Brown Leather jacket today. Appreciate your prompt replies."

Peggy C.

"Got the jacket yesterday - the quality is GREAT and it fits me perfectly. You guys have a great thing going up there!" ul> Thanks, Mike "Allen,
I wanted to write and express my over whelming satisfaction and appreciation of your customer service. As you may recall I originally ordered a jacket that unfortunately did not meet the recipients desires. I returned the jacket and was promptly credited the purchase price to my account, and I have now received a return shipping refund check. Thank you very much for your courteous, and "as advertised" service. I have recommended your site to all contacts whom have expressed interests in leather jackets and goods. I am hopeful that you will realize sales from this word or mouth recommendation.

I shop frequently on the internet, and have been pleased with most of my purchase experiences. However, your site and service are unparalleled in this new and developing marketplace.

Please accept my sincere thanks and appreciation."

Roger J. D.

"Thank you very much. You people have great, 'tolerant' service. On Monday, January 8 I received the jacket that I ordered on Thursday, January 4. I ordered "The Wingman."

I must say that the jacket more than exceeded my expectations. This is exactly the jacket I was looking for. I am extremely pleased with the product. The fit is perfect, the price was fantastic, and delivery was fast. Please accept my heartfelt thanks. Rarely does a company deliver more than it promises...yours does. Keep up the great work."

Rick D.

"Dear Alan and Mike,
I just wanted to thank you for doing such a great job on our jackets! The entire staff was very pleased, and that's not easy to do. In my line of work I have to deal with promotional companies such as yours on almost a daily basis. Yours has definitely been the easiest and most efficient I have ever worked with. Thank you very much!

"Thank you very much. The jacket was very nice, and I thought the pricing and service were excellent. Unfortunately the recipient just did not care for that particular style. I have referenced your site to her for reference.

Thank you for your assistance, I will ship the return to you timely."

Roger J. D.

"Received the jacket today. It is just right. Thanks!"

Marsha I

"Jacket arrived on Christmas Day!! I was astounded. Kudos to you and the USPS!! My wife loves the jacket. Thanks for all your efforts!!"

Ken

"Thanks, I got my jacket just when it was supposed to arrive and it looks great! You have been great to deal with, and I'm going to recommend your sight where ever I can! Thanks again, and very happy Holidays."

Janice

"I did not expect such fast service so near to Christmas. I commend you for such excellence in service. Have a wonderful Holidays!"

Richard S

"WOW! Thank you for the prompt service and email response! Happy Holidays!"

B. W.

"Thank you for your quick response.....really appreciate your help."

"Alan,
I rcvd the replacement jacket yesterday, and it looks good. I shipped the original jacket back yesterday by UPS. Thanks for the prompt/excellent service."

Tom P.

"Dear JAMF,
Got the Varsity Jacket today. Wow! That was quick! and a very nice jacket!

"Alan,
Thanks for the quick service."

Tom P. "

thanks you for the quick reply. i look forward in receiving the jacket and doing future business with your company. "

"Alan:
After wearing the jacket today, I've reconsidered and I'm going to keep it after all. Thanks for your quick response.

John M.

"My new jacket showed up on Friday as promised. It's exactly what I wanted. Thanks!!"

--Bryan

"Hi,
I just received the jacket and it is beautiful. One question. The sleeves are about 6 inches too long. Can I send it back and have the sleeves shortened? Is there a way of doing that?

Thanks for your help. ---------- Lynda D.

JAMF - Of course we can do it.

"Got the jacket yesterday - the quality is GREAT and it fits me perfectly. You guys have a great thing going up there!"

Mike

"Alan,
I wanted to write and express my over whelming satisfaction and appreciation of your customer service. As you may recall I originally ordered a jacket that unfortunately did not meet the recipients desires. I returned the jacket and was promptly credited the purchase price to my account, and I have now received a return shipping refund check. Thank you very much for your courteous, and "as advertised" service. I have recommended your site to all contacts whom have expressed interests in leather jackets and goods. I am hopeful that you will realize sales from this word or mouth recommendation.

I shop frequently on the internet, and have been pleased with most of my purchase experiences. However, your site and service are unparalleled in this new and developing marketplace.

Please accept my sincere thanks and appreciation.

Roger J.

JAMF- "How did you hear about us?"
It is Tom's Leather Shop. I was scanning the internet and came across hissite. I ordered a jacket from him and when it arrived it was not the style I had hoped for. Mr. Constantino asked me for what I wanted, I told him and he sent me to your site. He felt that even though he could not make a sale to me, it was good business practice to try to satisfy a customer. He indeed did that and I am pleased with the results. A note of thanks to him might be in order.

kent

"Thank you very much. You people have great, 'tolerant' service. The "B" jacket is on its way back via ups. Thank you"

"Received the jacket today. Great fit. Just the style and color I wanted. Slightly heavier weight with the filling than I had expected but I wouldn't turn it back.

Thanks also to Mr. Constantino who couldn't fill my needs but referred me to you. Good business practice.

Also noted on the packing slip that you are from Plymouth, MN. Lived 12 years at 66th and Boone Ave area in Brooklyn Park and was City Engineer in Brooklyn Park in the early 1970's (Before your governor was mayor there).

Always good to come across a fellow Minnesotan.

Again, thanks.

kent

{This was in response to our assistance due to a disaster that happened to our customers jacket.} Alan;

I just arrived home and my wife updated me on the "well done" leather jacket saga and her reply to you. I felt that I too needed to reply. First let me say thank you as well. Having spent 31+ years in a service business, I understand and deeply appreciate when someone goes beyond what is expected. That is what builds loyalty coupled with a quality product. You and your company's gesture not only have met but exceeded our expectations!

Thanks again and we look forward to doing and referring business to you in the near future.

Tom S